Privacy Policy
Last Updated: September 17, 2026• Applicable to Digibee web services, tools, and mobile applications.
1. Introduction & Overview
Welcome to Digibee (“we”, “our”, or “us”), accessible at https://digibee.in. Digibee is dedicated to providing high-performance online developer tools, file converters, WebGL utilities, and mobile applications.
We prioritize customer privacy and transparency. This Privacy Policy outlines what information we collect, how it is used, how payment transactions are handled through authorized payment aggregators, and the security measures we maintain to protect your personal data.
2. Information We Collect
When you interact with our platform, purchase premium tools/services, or reach out to our customer support desk, we may collect the following limited details:
- Personal Contact Details: Name, email address, and contact telephone number provided during inquiries or registrations.
- Transaction Identifiers: Payment Transaction ID, order timestamp, and payment amount generated during payment gateway checkout.
- Support Communications: Feedback, messages, or bug reports submitted via our support email or online contact form.
Digibee does NOT store, capture, or log your credit card numbers, debit card numbers, CVV codes, card expiration dates, net banking passwords, or UPI PINs.
All electronic payment transactions are routed and processed directly through RBI-authorized payment aggregators (such as BillDesk) conforming to the highest international security standard: PCI-DSS (Payment Card Industry Data Security Standard) Level 1 and Reserve Bank of India (RBI) payment guidelines.
3. Purpose & Usage of Collected Information
We use customer data strictly for legitimate operational purposes:
- To provide, operate, maintain, and deliver our web utilities and digital mobile applications.
- To process and verify your orders, subscriptions, and billing transactions.
- To provide prompt customer support, respond to inquiries, and resolve technical issues.
- To send essential transactional notifications, billing receipts, and service updates.
- To detect, prevent, and address technical issues, fraud, or misuse of our services.
4. Third-Party Sharing & Disclosure
We uphold strict confidentiality. We do notsell, trade, rent, or lease our users' personal data to third parties for marketing or advertising purposes.
Data is shared only in the following necessary circumstances:
- Authorized Payment Gateways (BillDesk): We securely transmit order details and customer identifiers to our authorized payment gateway partners (including BillDesk) to authenticate and finalize financial transactions.
- Legal & Regulatory Compliance: If mandated by applicable Indian law, judicial decree, or lawful governmental order from law enforcement agencies.
5. Data Security & Encryption
We implement comprehensive technical and administrative security measures:
- SSL/TLS Encryption: All communications between your web browser and our servers are encrypted using industry-standard 256-bit SSL (Secure Sockets Layer) / TLS protocols.
- Client-Side Processing: For our privacy-first tools (such as JSON formatter, Image Compressor, and PDF editors), files are processed locally in your browser memory without transmitting private file contents to remote servers.
- Access Restrictions: Access to transactional and user inquiry logs is strictly restricted to authorized support personnel.
6. Grievance Redressal & Contact Information
In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy or your personal information, you may contact our designated Grievance Officer:
Digibee — Grievance Support
Email: support@digibee.in
Phone: +91 94889 19950
Registered Address: NO-84, VENUS COUNTY LAYOUT 6TH PHASE, HARAGADDE JIGANI ANEKAL, BANGALORE - 560105, KARNATAKA, INDIA